co-op.careGet started
Handbook / A clinician on the line
The accountability

A clinician on the line

Every clinical recommendation that comes out of co-op.care — including an LMN — is reviewed and signed by a licensed physician who is accountable for it. Software can draft and organize; a named clinician decides and signs.

How it works

The work is structured so that nothing clinical ships on the strength of an algorithm alone. A licensed physician reviews the medical context and either signs or sends back a clarifying question. That signature is what makes a document trustworthy to a pharmacy, a plan administrator, or a hospital — and it’s what puts a real person’s license, not a disclaimer, behind the recommendation.

In practice: An LMN request comes in. A physician reads the situation, confirms the care is medically necessary, and signs. The family gets a document a benefits administrator will actually honor.

Source: Physician oversight is a person, not a feature. The clinician is licensed in the states where they review.

This page is education, not tax, legal, or medical advice. Whether a specific expense qualifies depends on your situation, your plan, and a clinician’s determination — and the rules change. Talk to a tax advisor and your benefits administrator about your own case.